We were very impressed with the way Classic Cars Chevrolet showed their commitment to customer satisfaction. When we were seriously disappointed with our purchase, they went out of their way to work with us, not because they had to by law, but because the salesman was legitimately sorry to hear that the pre-owned vehicle he had sold us was not up to standard. He then helped us get a car that meets our needs just right. Thanks again--we are so glad!
It was a very pleasant visit. I enjoyed the members of Classic's staff that worked with me. There is a wonderful atmosphere at your dealership. My wife and I had nice evening. Thanks!
1. How did we do?
5 (1 to 5) - 100%
2. Based on your recent experience, how likely are you to recommend our dealership to a friend, family member or colleague?
9 (0 to 10) - 90%
3. Please tell us more about your experience at our dealership.
Brought in for headlight adjustment. Firt attempt did not completely solve the problem. However, Service Manager Randy Greninger made sure the problem was solved on the second attempt.
Outstanding....Everyone was courteous and helpful. Came in to buy a used car because our family vehicle Was on its last leg. A couple of hours later, I'm driving off on a brand new Chevrolet. The Cruze is great and will give us the kind of gas mileage we really need right now. Thank you, Classic Chevrolet.
Rating from John Hughes
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
You guys were awesome! you went above and beyond to get me in my car and thanks!!!!!!
Outstanding....Everyone was courteous and helpful. Came in to buy a used car because our family vehicle Was on its last leg. A couple of hours later, I'm driving
off on a brand new Chevrolet. The Cruze is great and will give us the kind of gas
mileage we really need right now. Thank you, Classic Chevrolet.
I have 3 trucks from classic so far and have been very happy ever time. I am also very happy so far with the service center.
It was great, Casey in used cars and Paul Wallace were amazing!
Jon Bence has been our salesman since our first purchase. We have purchased 3 new vehicles from John since August of 2012. I won't go anywhere else or deal with any other salesman! He is honest and does what he says and says what he does. Classic has always been a non-pressure enviornment everytime we have come in for sevice or to purchase, but someone is always there to help. Great job Classic!!! We will keep coming back!
Couldn't find the truck I wanted in Colorado, so looked online...emailed my interest in your truck and in 2 minutes received a phone call from Chris Simons, was financed in a few hours, and flew out from Denver the next week. Best car buying experience I've ever had.
Everyone One I Came Into Contact With. Was Very Friendly And Helpful.
Loved it. Love John Bence, my sales guy. Brutally honest.
I enjoyed the experience well enough. I bought a new car I like and my salesman, David Howard, was a nice guy. As long as the vehicle continues to function without problems and service at the dealership remains of quality after the sale, I will recommend them to others.
I was looking at a 2013 Camaro Classic Chevrolet did everything they could to make the deal, they were even loosing money. Due to my unique circumstances, I was upside down. I just didn't want to make a higher payment and my trade has a salvaged title. The guys Bryan Ballard and Mike Lorenz were great and accommodating. If the car is still there in the next month, I will be going to get it. From the moment I walked in the door, I think everyone there greeted me with kind words and offers. I will certainly shop with this business anytime I'm looking for a good used car or new chevy.
This is my 3rd purchase at Classic Chevrolet and Im always pleased with the vehicle of my choice and not something the dealership wanted to put me into
I liked Tony . He was helpful and made me feel at ease. Although mine was a meager purchase, I am going to need a like new vehicle in the near future and I will be back.
PROFESSIONAL,COURTEOUS,NOT PUSHY VERY HELPFUL WITH MY NEEDS
This was my first time visiting classic chevy.I was looking for a silverado and at no time did I fell pressured into buying a vehicle.No pushy sales people like I have dealt with in the past at other dealers was very satisfied.
THIS IS THE VERY BEST EXPERIENCE THAT MY WIFE AND I HAVE EVER HAD IN BUYING OUR TRUCK. BETWEEN PAUL HODgSON AND CHRIS SIMONS THEY WERE BOTH THE VERY BEST PEOPLE THAT ONE COULD EVER ASK FOR. WILL TELL FAMILY, FRIENDS AND AT WORK. THANK YOU CLASSIC CHEVROLET, WILL SEE YOU AGAIN AND SOON.
Salesman was VERY polite ( better than the salesman at Jim Glover chev. ) and when I had a question if he didn't know the man went to get an answer NOW so I would have a good understanding of everything. Only thing you have to work on is tell the sales people outside don't be so aggressive in trying to take hold of a customer when they are with another salesman.. Their is an ad on T V that says I was to get a $ 250 gift card when buying nobody said anything about it and I had forgotten about it when their.. But all and all you do back up what you say ( so far ) and tell your people that when they say something and shake on it make sure it is backed up.. So far you have pasted that goal.. I am going to take a trip with the car to Colorado an see how it performs. I will let you know how it does !!!
Thank you to Jennifer,Jordan and all that was involved! We could not be happier! Very nice we felt no pressure but assured we were going to drive off the lot with a new vehicle. They made us feel like we belonged there. Jennifer had told us that it was her first week and I told her I thought she had been there for years! She was that good! If we ever buy another vehicle it will be from Classic Chevrolet. Again Thank you all and GOD BLESS YOU AND YOURS MERRY CHRISTMAS
Kelly / Shannon
My daughter and I felt like royalty. Everyone seemed like they knew us and had not seen us in a long time. We felt very special and everyone was so nice.
AWESOME! I RECEIVED SO MUCH HELP FINDING EXACTLY WHAT I WANTED! PURCHASING WAS EASY AND QUICK! WILL DEFINITELY BE COMING BACK FOR MY NEXT VEHICLE.
Glad that I made the drive to Owasso to purchase the Silverado I'd recommend anyone to visit classic.
The sales and the credit manager worked hard to get the payments to the amount that we could pay without putting us in a bind. I would have to say that as of now we are very happy but we will have to wait for a while to see how the auto works out and how, if needed, the warranty works for us. We just hope that nothing needs to be fixed for a long time..Every thing went very well and as of now we are completely satisfied about the service we received.
Made trading as painless as possible. Good experience, would recommend this dealership to family and friends.
Our entire experience with your dealership could not have been better. From first arriving, all of the staff there was courteous and attentive. Not to mention through out the process, I feel that steps were taken above and beyond that of any other staff I have ever had any experience with. I was made to feel like I mattered and was not just another person to convince into buying a vehicle. What I wanted was truly listened to and everything was explained and gone over so that I could get what was important to me
top notch and enjoyable. no pressure and relaxed. feeling of being welcome and valued. they guys there are like an open book and that's refreshing!
I was so impressed with the service I received at Classic Chevrolet in Owasso. It was definitely worth the drive from Henryetta. Chris Simons is the best.... He helped me find exactly what I needed. He is very professional and personable at the same time. Thank You
Jaime was very knowledgeable and helpful. She steered me right to the vehicle I wanted to purchase. Her assistance was greatly appreciated!
The best car dealer I have ever used. The sale's woman was very kind and helpful. I will return to
Classic for all of my auto needs.
I owned my 1969 Z/28 for 32 years. I have not taken the time to enjoy it at car shows the last 5 years or so. I entertained the idea that if it would trade straight across for a new Camaro SS I would go for it. I researched the values of my car which ranged from 41,900 to 60-70,000 dollars. It was insured for 40,000. I inquired at two other dealers with not much interest except for me selling it outright and paying cash for a new car. NOT my goal. I called up at Classic and merely asked some questions on a new Camaro. Which lead to my story thus far. I sent some pictures and was asked to bring it up to see in person. I wasn't offered what it was insured for but close enough that I felt it was the right time to take that loss. I didn't end up with the SS, but a 6 cyl convertible that is a joy to drive! I believe that we both ended up happy and seems to ended that my old Z has a good new owner- keeping it on private display at the dealership. That makes me feel better that someone just wanting to turn it for profit! :)
very good experience. The sales man was not pushey, he was very knowledgable, and very respectful.
It was awesome!!!! Everyone was very friendly treated me like we have been friends for a long time.
My wife and I needed another car, I knew the car we had was about to cost a lot of money and to us it was not worth the time and money to fix. Our credit was not good, and felt that may be a draw back. I talk to Chris Simons and he told me do not let your credit be draw back. So we made an appointment and talk to Chris. My wife and I was trusting in God that we would be able to get a car, but we did not believe that it would be a brand new car, I never had a brand new car. My wife wanted a Red car and that was what we got. We praise God and are we thankful for Classic Chevrolet and Chris for getting us a New Car.
Everybody was polite and Chris helped a lot, i will recommend you folks to family and friends
I did take wrong decision on my pass and ruins my credit. The last year I was looking for the opportunity to fix it and after several denied , Classic Chevrolet give me the chance to do it, thanks a lot to all the mans who's help me to get that chance. Thanks again classic Chevrolet
very friendly ,helpful and tried very very hard to get me into a great car ! thanks to Daniel and the entire finance dept .
I worked with Joseph in the Internet Department, he was by far the nicest salesman I have ever worked with. I would definitely make the drive from Harrah to Owasso (which is a two hour drive) to buy again from your dealership, just for the fact I was treated so well. Erik
Dear Todd, Thank you and Joy for your help this afternoon. I really appreciate your professional courtesy and your efforts on my new Corvette. Wayne
Mitzie -- Good morning and Happy Sunday! Before heading to church this morning I just want to take a moment to sincerely thank you for your professionalism, your great personality, your down to earth demeanor, and your invaluable assistance with my HHR purchase. A huge thanks for being "real," and for tolerating me with such grace and patience. In my eyes you are truly an asset to Classic Chevrolet. Have a great day and may God Bless you. Cheers, Ken
Joy- Wanted to thank you and Paul so much for helping us to get into a vehicle. We love the Truck!! Marci and Jeff
Thanks Erin you are great. We were blessed to get you as our salesperson. Lovin my truck!! We rate you a 10 being the best!! Lisa
Erin- Thank you so much for helping us get into our new car!!! I love driving it! I just have to learn all the "bells & whistles" on it. Thanks again and I will highly recommend you to any of my friends shopping for a new car! Tonya
Erin, Thank you for helping us get a little hope back. The truck is awesome. Aaron and Laura
Thank you so much for all of your help. We love the Tahoe and it's a perfect fit for our family. May God bless you in all that you do!! Scott & Bianca
Jenny, I wanted to thank you and Joy for your quick response in
making it possible for me to take the first steps in making a car
purchase if needed. I picked up my car from the mechanics yesterday
and it survived the timing belt repair with no internal damage to the
motor, so I don't need to continue looking for options for a
dependable form of transportation at this time. But, let me add that
my experience with Classic Chevrolet was something that I will
definitely make note of in how you two handled my situation, and that
when I do decide to go car shopping in the near future I'll be
shopping at your car lot first. :) Thanks for all your help.
I just wanted to thank you again for helping me with the selection and process of my new Silverado. I love the truck and have got nothing but compliments about it.
I cannot tell you how happy we are with the truck we purchased from you. I will not hesitate to tell anyone how wonderful you and your associates are.
Again, I want to thank you for making me feel so good about making a purchase from you and your company. It certainly seems as if it was a perfect fit for my family and a very dependable vehicle.
To Whom It May Concern:
Helly, my name is Bethany B. and I recently purchased a 2006 Mustang from you guys at Classic Chevrolet of Owasso. I never usually send recommendation letters, but in this case, I though it was necessary because of the exceptional service that was shown to me and my husband. Tony Higginbotham was our salesman and we were absolutely pleased by his service. He was a real gentleman and him and your special financing department did everything in their power to make sure we walked away with the car we desired. My husband and I would recommend this dealership to all our family and friends, and have been telling our neighbors about our great experience. We hope to do business in the future with you.
I can say I really appreciate the help you and Joy gave me in getting my car. I love it and had a good experience with you all. I have already spoken to my friends because you all went beyond and just contacting me just made me feel great. You guys are awesome. Thanks and I bet you will continue to get more clients.
My wife and I just wanted to write a letter and express our appreciation for the car-buying experience that we had this past month at your place of business. For most of us, buying a car from a dealership is an experience filled with some nervousness at best, and utter dread at worst. We were pleasantly surprised.
Not only did we leave your establishment, after completing our purchase, convinced that we had received a fair deal, but we were specifically the recipients of exceptional customer service. I want to deliberately mention Joy and Todd who helped us through both the selection process and main part of the financing process. The latter was especially important to us because of some of our own recent financial situations; but, they were so sensitive to our needs and helped get it all completed without making us feel diminished in the process. Valerie in the finance department and Jobe, Manager, both went out of their way to help us in their respective areas.
Thank-you, Classic Chevrolet Team, for your superb customer service. What a relief to actually find a company that not only can deliver real customer service, but actually does it!
Jack and Darlene
Jack and Darlene
Hi Keith and Steve,
We had such a great time out there with your guys on Saturday. KVOO and The Edge were both so nice and so much fun! We were shocked at how many people dropped off food and said, "I just heard it on the radio and stopped at Reasor's to get some food for you!"
Well, Our grand total is 611 food items! We were thrilled with the response, and we got our name out there and got some registrations from it as well. Plus both radio stations are linking us on their facebook and websites. If this stuff just brings one more runner, that is potentially 50 cans of food! We are so grateful to you guys!
We would love to do this again with you. Let me know which saturdays in August would work for you and I will let the committee know and we will be there. Also, just call me or email me when I can come pick up the food from the match and when you guys make a decision on sponsorship. I can get you our tax status info if you need it.
You guys rock! Thanks again!
Hustle for Hunger
They worked with me completely to go beyond what I thought was impossible. Nancy Erickson was absolutely wonderful. I actually had appointments at 2 other dealerships. But, because of Nancy staying on top of her game, I didn't even go to the other dealerships. She emailed me, we talked on the phone and I worked with the Internet and got everything I wanted and more. This was a GREAT buying experience!!!!! She explained everything in great detail so I could get the most enjoyment our of my new Malibu!!! I would send a family member or friend to Classic Chevrolet in a minute if they were looking for a vehicle. I met the other salesmen there as well as the owner. I was very happy with their manner of doing business. But I have to say again, Nancy Erickson was A #1 in my book!!!!!
I immediately acknowledge customer
N Never Offend
E Excited about
G Grateful we chose Classic Chevrolet
R Ready to serve
I I alone am not a team
T Tell Them apart
Y You are valuable
Thank you Sherry
Josette 9, 2010 at 6:12pm
Subject: Reply to:Classic Chevrolet in Owasso
I sent it out to all my friends. I love Classic Chevrolet in Owasso. The service was wonderful! They met my every need, and had someone come out and put in a new windshield on my truck. I have dealt with many car places, and they gave the best service I have ever received. I will continue service with them forever.
I bought a new 2010 from Classic Chevrolet the Internet process was flawless as I asked for the best price and quick financing and recieved the best quote within 20 minutes and had great financing through Classic at a local credit union, great buying experience, Thank you Troy, your the best.